503-297-3336 | Patient Portal

Financial & Insurance Information

Get information about insurance, medicare, referrals and authorizations, copayments, balances, and more.

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Financial Policy

Medical Records

Insurance

PDEC is a participating provider with most insurance plans, but please contact your insurer to verify that your specific plan allows you to see providers at our clinic. We will bill your insurance according to our contract terms with them. You are responsible for any co-pays, deductibles, non-covered services, or other charges not paid by insurance.

Medicare

As participating providers with Medicare, we are required to bill Medicare directly for your services. Under present Medicare rules, we receive 80% of the amount Medicare allows after your deductible is met; you are responsible for the remaining 20% plus any deductible amount.

Referrals and Authorizations

Some insurance companies require referrals to a specialist, prior authorization for services, which facilities you can use for diagnostic tests, which drugs are preferred, etc. It is your responsibility to verify and comply with any insurance company requirements.

Co-Payments

We will collect your co-payment during pre-registration for every visit, as stated in your insurance contract. 

Patient Balances

You will be billed for any balances not paid by insurance. The balance is due when you receive your first statement unless special arrangements have been made with our office. Our Patient Accounts department is always available to talk with you about your account and assist you with payment options. We accept Visa, MasterCard, American Express, and Discover. 

To contact our Patient Accounts Department please call 503-274-4808 or you can pay your statement balance via our company website or your patient portal account. 

Our phone hours are Monday – Friday 8:30 am – 4:30 pm, closed for lunch from 12:15 pm – 1:30 pm. For our patients that are speech or hearing impaired, please click on the button below for assistance in contacting us.

Patient Portal

MyHealthRecord Patient Portal allows you to manage appointments, view medications,  manage health records, pay your bill, and more.

Patient Resources

We have curated an extensive list of resources for a variety of conditions including adrenal diseases, osteoporosis, thyroid diseases, and much more.

Patient Forms & Info

Patient forms and information about insurance, Medicare, referrals and authorizations, copayments, balances, and more.

Smart Care Starts Here

503-297-3336

9135 SW Barnes Rd, Suite 985, Portland, OR 97225

Fax: 503-297-3338