Switchboard Hours: 8:30am-12:15pm & 1:30pm-4:30pm Mon-Fri
Phone #: 503-297-3336
FAX #: 503-297-3338
During office hours our staff will ask the nature of your call. Either a physician or a medical assistant will call you back with the doctor’s recommendations.
For life-threatening emergencies, call 911. For URGENT calls relating to your endocrine condition outside our normal office hours listed above, our phones are connected to an answering service. A message will be forwarded to the doctor on call.
Prescriptions: Requests for refills and changes to prescriptions written by PDEC physicians should be called directly to your pharmacy. Your pharmacy will contact us for approval. PLEASE PLAN AHEAD and allow at least 72 hours notice for local pharmacy refills and two to three weeks for mail-in pharmacy refills. We do not refill prescriptions after hours or on weekends.
Your physician will review the results of any laboratory or other diagnostic tests. You will receive a letter regarding routine lab results; please allow two to three weeks for written notification. Be assured that you will be contacted earlier by telephone if discussion is needed due to any significantly abnormal results.